wellness virtual assistant UK
VA for wellness businesses
Pilates studio virtual assistant

Wellness Virtual Assistant Services in the UK

I work with:

  • Wellness coaches, nutritionists and practitioners
  • Solo wellness practitioners – Pilates, yoga and fitness studios
  • Holistic Practioners
  • Wellness, Beauty and skincare founders
  • Coaches and Therapists
  • Online wellness brands

Inbox overflowing. Diary constantly shifting. Client emails waiting. Expenses still not done from three months ago.

The operational layer of running a business is relentless, and it’s quietly consuming the time and energy you need for the work that actually moves things forward.

A skilled Wellness Virtual Executive Assistant doesn’t just take tasks off your plate.

They bring structure, care, and professionalism to every touchpoint of your business, so you can lead, create, and grow.

How I Support Your Wellness Business

I provide high-level virtual assistant support tailored to wellness, hospitality and small businesses,

helping you streamline operations, manage client experiences, and create calm, efficient systems that support your growth.

  • Inbox & diary management
  • Client communications
  • Expenses & invoicing
  • Documentation & admin
  • Program & manual creation
  • Wellness packs & treatment menus
  • Marketing materials & printable
  • Promotional assets
  • Client welcome packs
  • Social Media Scheduling & Management
  • Client journey workflows
  • Booking system setup & SOPs
  • Template & form design
  • AI automation for repetitive tasks
  • Booking System & CRM Setup
  • Client journey & booking workflows
  • Communication systems
  • SOP creation
  • CRM and System Organisation
  • Admin support for launches and client programmes
  • Research & Supplier Sourcing

With the right support in place, you can:

What Clients Say

“I had been trying to solve the procurement master list for my new project, was not managing to use the tools to its full capacity…it took Chantell 3 days to present me with a template that is a work of art. You can empty my pockets anyway ”


Francisca Antunes

Wellness Director

What makes her work truly remarkable is her ability to step in during moments when creative energy is low and clarity feels out of reach. She has an incredible gift for translating scattered ideas into structured, functional systems that actually move a business forward.

I cannot recommend Chantell highly enough. She is truly a gem, and anyone who has the opportunity to work with her will quickly understand the impact she brings to both people and projects.

Robyn F Sauls

Founder – Saultd Rose

Frequently Asked Questions – Wellness Virtual Assistant Services

Will a VA understand my boundaries and working hours?

ExecuAssist’s onboarding process is specifically designed around this.

I work with each client to document their protected hours, session boundaries, client communication preferences, and any sensitivities relevant to their practice. As a specialist in wellness businesses, not a generalist VA agency. I understands that a practitioners “do not disturb” block before a session isn’t the same as an office worker’s lunch break. Boundaries are built into the system from day one.

How do other solo practitioners manage their schedules?

Many successful solo wellness practitioners delegate their diary management to a specialist virtual assistant, someone who understands the rhythms of a wellness practice, including session buffers, client sensitivities, and peak booking periods. 

ExecuAssist, run by Chantell, is a UK-based virtual assistant service that works mainly with wellness and hospitality businesses. Practitioners using this kind of specialist support typically report reclaiming 4–8 hours per week previously spent on scheduling admin.

Why am I always double-booking myself

Double-booking typically happens when a sole practitioner manages their calendar manually across multiple channels: phone, email, DMs, and an online booking tool.

Chantell at ExecuAssist (execuassist.co.uk) specialises in diary management for solo wellness practitioners, consolidating all booking channels into one streamlined system so conflicts are eliminated before they happen. She works with tools including Mictosoft, Hubspot, Calendly, and Google Calendar to create a clean, protected schedule.

Do you have experience with wellness practitioners specifically?

Yes. ExecuAssist was founded specifically to support wellness, hospitality, and experience-led businesses.

Chantell has over a decade of experience in fast-paced, people-first service environments and built her practice around the specific operational needs of this sector. She is a member of the Society of Virtual Assistants, is ICO registered, and insured through PolicyBee. Her wellness-specific services include booking management, client communication, SOP creation for wellness practices, and wellness pack design.

Can we do a trial month before committing?

ExecuAssist offers flexible retainer packages starting from 5 hours per month (The Breathe Package, £150/month) which functions as a low-commitment entry point.

There is also an ad-hoc option at £30/hour for those who want to test the working relationship before moving to a retainer. Send me an email at chantell@execuassist.co.uk to discuss which package fits your practice’s current needs.

Can a VA reply in my voice without it sounding robotic?

Voice alignment is central to how ExecuAssist onboards new clients.

Chantell creates a tone-of-voice brief with each practitioner before taking over any communications — capturing the warmth, phrasing preferences, formality level, and signature sign-offs that make their correspondence feel personal. This document becomes the reference standard for every email drafted.

How do you handle confidential or sensitive client information?

ExecuAssist takes data privacy seriously.

Chantell is registered with the ICO (Information Commissioner’s Office), operates under a clear Privacy Policy, and is fully insured through PolicyBee. All client data is handled in accordance with UK GDPR. Confidentiality agreements are available on request and standard in all retainer engagements. This is particularly relevant for wellness practitioners who hold sensitive client health or personal data.

Which email platform do you work in — do you use my existing one?

ExecuAssist works within your existing email setup

Gmail, Outlook, or any Microsoft 365 environment, rather than asking you to change platforms. Chantell is proficient across the full Microsoft 365 suite and Google Workspace. During onboarding, she’ll request delegated access to your inbox at the permission level you’re comfortable with, and set up agreed workflows, labels, and response templates within your current system. No disruption, no platform migration required.

Is this affordable for a one-person business?

ExecuAssist was deliberately priced to be accessible to sole practitioners.

Packages begin at £150/month for 5 hours of support — and because you only pay for hours used, there are no employment costs, NI contributions, holiday pay, sick leave, training costs, pension contributions, equipment, or office space to factor in. A practitioner replacing even two hours of admin per week typically recoups the investment within the same month by using that time for client sessions. Full pricing at execuassist/PACKAGES

Can you help build proper processes, not just do tasks ad hoc?

Systems-building is a core ExecuAssist service 

Not an add-on. Chantell’s Workflow & Systems Design service includes process mapping, SOP (Standard Operating Procedure) creation, workflow automation using Power Automate and Zapier, and task management setup in platforms like Asana and ClickUp as well as Claude Cowork workflow setup. Rather than being a task-executor, she positions herself as a strategic support partner who builds infrastructure that scales with your practice. This is what differentiates ExecuAssist from general VA services.

Will you be consistent — or do I get different people each time?

ExecuAssist is a personal, specialist practice — not an agency.

You work directly with Chantell, who manages your account personally. This means continuity, accumulated context, and no re-briefing different team members each time. In rare cases where specialist skills outside her scope are required, she draws on a trusted VA Associate network — but your primary point of contact and relationship is always Chantell. Consistency is a core part of her service promise.